Tri-City Materials LLC

Admin 9 months ago

If you order a cord of firewood here, be aware that you will likely receive closer to half a cord, not a full cord. A true cord of firewood is 128 cubic feet. This business claims their cord measurement is based on a stack 16′ long × 4′ high × 2′ deep, which does equal 128 cubic feet — but only if the logs are 24 inches long. The logs they actually deliver average about 16 inches, which is normal and often preferred for most wood stoves. Adjusting for the shorter log length, a standard “cord” stack ends up being 16′ × 4′ × 16″ ≈ 85.3 cubic feet, or roughly 2/3 of a cord. My original stack was even smaller: it measured 66″ tall × 104″ long × 16″ deep, which comes out to about 64 cubic feet, or roughly half of a full cord. When I questioned this, they offered a small crate of additional wood (about 27 cubic feet), bringing the total to 91 cubic feet — still only about 71% of a cord, well short of a full cord. I’ve used this business for yard materials since their old Dominion location and enjoy supporting a mom-and-pop operation. That said, they need to be clearer and more accurate about how they define and sell a “cord” of firewood, especially when the log length averages 16 inc

Nicholas Ackerman a year ago

After a bust at Carters Corner I ended up at Tri-City Materials LLC and was amazed by the product and service! Additionally for all my fellow veterans, military discount available and NOT just one day a week like Carters Corner. Highly recommend and worth driving few extra miles.

Todd Howes Edited 2 years ago

Ordered a cord of firewood for delivery because I wanted quality seasoned wood to heat my house. What I got was definitely burnable wood but am displeased with the overall quality. ALL of the wood is covered in dirt, guessing it sat on the ground for the last year and rain splashed mud on it. That won't stop the wood from burning, but leaves a LOT of dirt in my wood box. There were a bunch of scraps when I got to the bottom, far more than I've gotten in past years of having wood delivered to this house. But the biggest annoyance is the blocks of LUMBER included in this load. Not 1 or 2 blocks, but a significant amount, see picture. I took these back to Tri-City and was told, oh, thats normal, its oak, just burn it. I'm not taking a chance on whatever this potentially treated lumber is. Next time I'll take a chance on the Craigslist/Facebook guy that has clean wood that might not be fully seasoned. edit: Had a call from Jaime at Tri-Citys about my review. She apologized for the handling of this incident, and offered to make it right. I returned the blocks and swapped for firewood. I appreciate her reaching out to take care of this. Adjusted my review from 2 to 4 stars.

Sahriah Clark 3 years ago

Extremely happy with my experience with Tri-City Materials LLC. I stopped by to get a good look at the rock for our project and set up an appointment that day for delivery. The employees were very patient with me as I changed my delivery date three times. The Day of delivery went smoothly; Jamie was so professional, kind, and took payment over the phone. I was not home when the rocks came, but were neatly piled on my driveway during the window provided. I would highly recommended this company for anyone doing any landscaping project big or small!

Charles Hodge Edited 3 years ago

Wow! My delivery looks nothing like the others I see here. My first load was light and my second was full of clay. I've attached pictures, so you can decide if I'm on track or way off base. You can make up your own mind. I would be careful before ordering from them. I wrote a longer review on Yelp, justifying the 2 star rating instead of 1. UPDATE 14AUG2023 I contacted the company as requested. I said that the Load Master should have caught the heavy clay issue, especially since it would have likely required multiple buckets. I was told that the stone on rare occasions is not sufficiently cleaned before leaving the sourcing rock yard. The rep said that they also run the loader and that they agreed with me and would meet with whoever loaded mine to discuss. I got the genuine impression from the rep I talked to that this was an deviation from how they do business and somebody went off script. I received a refund for 1/2 of my order (they did this on their own with no prompting from me), and the process was straight forward and smooth. Based on the consideration I received and swiftness of action, I have changed my rating from 2 to 4 stars.